FAQs

We ship all over Pakistan, and the delivery charges are PKR 350.

Due to issues with customs and exports, we do not deliver outside of Pakistan.

2-3 working days for Karachi and 5-7 working days for national orders.

We do not but we can send your order through TCS overnight if you bear their shipping charges, please contact us on +92 303 2237644 for further details.

We can be reached through Facebook messenger, Instagram DMs or through WhatsApp/Call at +92 303 2237644.

Yes, you can. Please check out our recycling program *insert link*

We do not have a store, but we do stock in certain places in Khi, Lhr, & Isl. To view the list of our stockists: karachicandlecompany.com/pages/find-us

We accept online transfer, card payments and cash on delivery.

Yes, we take customised orders whether it is a corporate giveaway or wedding favours - we do it all! Minimum order quantity is 20 pieces or more. Please reach out to us for further details.

If you receive a damaged/broken candle and complain within 15 days of purchase we will replace the damaged item.

If you'd like to change the purchased scent (and haven't lit the candle), we can exchange it within 15 days of purchase, and you will be charged for delivery.

For any complaint or query please reach out to us on social media or

our contact number +92 303 2237644.